Brewers Fayre Lakeland Gate

Reviews about Brewers Fayre Lakeland Gate

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  Chris stewart Review added: 2018.12.04

  ★ ★ ★ ☆ ☆
  Very disappointed at drinks having run out on machine, we were moved to a better table by manager which was fine. Husband stood to order our meal along with my daughter and her friend. There order s were taken and someone jumped in front of husband, this is where the member of staff should have said exuse me this genteleman was before you. by time he was sorte it meant out meal was over 15 mins later than rest of table, I ordered steak which was not available either, so hubby changed it for another ribey at no extra cost. I arrived, but came as a large mixed grill,, so asked to have it changed, another 12 -15 min wait, the manager was pleasant but did not offer complinantary drinks or free puddings. By time food came I was past eating it and the steak that was supposed to be a better cut was fatty. Asked a member of staff to speak to manager to see if wee could get somethinf free or discount said she was not availble and was nippy. Not impressed as wee had not food at the bowiling with the children, then the next place we went to had power cut so were looking forward to getting sat down to a lovley meal . Very dissapointed. Some of the young staff were lovely nbut no one aplogised to us re late meals or lack of drinks. Carolyn Stewart, Dumfries.

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